With services like our Customer Care Centre, Gold Card, and Roadside Assistance we make owning a Mitsubishi a brilliant experience.

New Mitsubishi passenger cars have a three-year/unlimited kilometre warranty and new light commercial vehicles a three-year/100,000km warranty. Your warranty is transferable, so if you sell the vehicle within three years its new owner will continue to enjoy peace of mind for the remainder of the period.

For full details of the manufacturers warranty please select and download from the following PDF’s below:
Passenger Car | LCV | Pajero | L300

A Mitsubishi owner can call us on 0800 54 53 52 for information or advice about our products or services. Our trained representatives are here to help you from 8am-8pm Monday to Thursday, 8am-6pm Friday and 10am-4pm on Saturday. Outside these hours, you can leave a message or, in the event of a mechanical breakdown, call the Roadside Assistance team on 0800 806 661.

You can also email the Customer Care Centre on customercare@mmnz.co.nz (we’ll get back to you by the next working day) or write to us at PO Box 76811, Manukau, Auckland.

New car buyers* receive a Gold Service Card, part of Mitsubishi’s Customer Care programme. It’s valid for three years and entitles the cardholder to some great benefits including:

1. Free three-year roadside assistance, 24 hours, seven days a week.

2. Access to MyMitsubishi, providing everything from reminders to renew your WOF or Road User Charges to a place to upload pictures of your vehicle.

3. Service completed on time or no charge**. (In the event of a delay the service team will keep you informed by text).

4. Complimentary car wash after every service.

5. Privileged “two for one” access*** to the world-class, Mitsubishi-partnered Zealandia – the Karori Sanctuary Experience.

*Excludes fleet vehicles. Available to original purchasers only.
**Unless you have received a text update
***”Two for one” entitles the cardholder to one free entry to Zealandia – the Karori Sanctuary Experience (and to the Visitor Centre, once completed) of an equal or lesser value, when a ticket is purchased and the Gold Service Card is presented. Limited to one use of card per year.

Every purchaser of a new Mitsubishi vehicle is eligible for Roadside Assistance. This can bring a rescue vehicle to your aid, 24 hours, seven days. It doesn’t matter who’s driving – your partner or child, a work colleague or friend. Roadside Assistance applies to the vehicle, not the owner.

Just call freephone 0800 806 661 at any time and we can help you with:

- Vehicle breakdown. If your vehicle suffers mechanical or electrical failure and we can’t readily get it mobile again we’ll transport it to the nearest approved repairer or place of safety.
- Flat battery. We’ll jumpstart your vehicle and get it mobile again.
- Tyre assistance. We’ll fit your vehicle’s spare wheel.
- Emergency fuel. We’ll deliver five (free) litres of petrol or diesel if you run out.
- Lock-outs. If your keys are locked in the vehicle, we’ll find a way to get inside and get you mobile.
- Accident assistance. We’ll put you in touch with a reliable towing company.