Contact and Support

To ensure the safety of our team, during Covid Level 4 our Customer Care Centre team are working remotely from home. We are still available to help you with any queries from 9:00am – 4:30pm, Monday – Friday, via: 0800 54 53 52.

You can also contact us by emailing and our Facebook page

24 hour roadside assistance is available by calling 0800 806 661.

0800 54 53 52

Get in touch

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Physical locations

Mitsubishi Head Office

Postal address

Mitsubishi Motors New Zealand Limited
Private Bag 50914

Street address

Mitsubishi Motors New Zealand Limited
Todd Park, Heriot Drive
Porirua 5022

find a dealer

Our Top FAQs

  • How can I book in for a service?

    You can email us, call 0800 54 53 52 or book directly for a service with your closest dealer here. 

  • How do I update my ownership details?

    Complete an online ownership form by clicking here.

  • I have lost my handbook. Where can I get a replacement?

    Replacement books are available from your Dealer; you can locate your nearest Dealer here.

  • I’ve lost my vehicle’s key, what should I do?

    Contact your nearest Dealer and they’ll help arrange a replacement key. You may be asked for proof of ownership and a valid form of photo identification.

  • My battery is running low on my remote key or KOS, where can I get a new one?

    Contact your nearest Dealer and they’ll help to replace the battery for your remote or KOS.

  • How do I contact a Dealer?

    Try visiting our Dealers page.

  • How do I book a test drive?

    Either email, phone, complete the test drive form or contact your local Dealer.

  • Can I request a brochure?

    You can download a brochure from the relevant vehicle page, or check out all our brochures here. 

  • I have a complaint about a Dealer, who should I speak to?

    We recommend in the first instance you discuss your concerns with the Sales Manager or Service Manager at your Dealership. Should you feel your concerns have not been addressed, you can ask to speak to the Dealer Principal. Failing this you can either email us or call 0800 54 53 52 and let us know.

  • What specials are you promoting at the moment?

    Check out our offers page for all the latest advertising campaigns check out the 'Offers' item in the main menu.

  • Who do I contact regarding a fleet enquiry?

    You can contact the Customer Care Centre on 0800 54 53 52 or use the Contact the Fleet team form for a direct contact.