Contact and Support
During the Level 4 restrictions currently implemented by the New Zealand government, the Mitsubishi Motors NZ team will be working remotely from our homes. We'll be working hard to continue to provide support to our customers and dealers across New Zealand.
You can still contact our Customer Care Centre via; 0800 54 53 52, emailing email@example.com or via our Facebook page https://www.facebook.com/Mitsubishimotorsnz/.
We will be responding to all queries between 8:30am and 5pm daily.
If during the lockdown you find that you need roadside assistance, 24 hour assistance is still available by calling 0800 806 661.
If you have financed your vehicle through Mitsubishi Motors Financial Services New Zealand and are impacted by COVID-19 please call our Customer Service Centre on 0800 663 769 or email at firstname.lastname@example.org. Our staff can assist you in making arrangements to support you during this difficult time.
Stay safe, stay healthy and stay inside.
Get in touch
Our Top FAQs
How can I book in for a service?
How do I update my ownership details?
Complete an online ownership form by clicking here.
I have lost my handbook. Where can I get a replacement?
Replacement books are available from your Dealer; you can locate your nearest Dealer here.
I’ve lost my vehicle’s key, what should I do?
Contact your nearest Dealer and they’ll help arrange a replacement key. You may be asked for proof of ownership and a valid form of photo identification.
My battery is running low on my remote key or KOS, where can I get a new one?
Contact your nearest Dealer and they’ll help to replace the battery for your remote or KOS.
How do I contact a Dealer?
Try visiting our Dealers page.
How do I book a test drive?
Either email, phone, complete the test drive form or contact your local Dealer.
Can I request a brochure?
You can download a brochure from the relevant vehicle page, or check out all our brochures here.
I have a complaint about a Dealer, who should I speak to?
What specials are you promoting at the moment?
Check out our offers page for all the latest advertising campaigns check out the 'Offers' item in the main menu.
Who do I contact regarding a fleet enquiry?
You can contact the Customer Care Centre on 0800 54 53 52 or use the Contact the Fleet team form for a direct contact.