Contact and Support

Our award-winning Customer Care team are here to help with any questions you may have, or assistance you may need to join the Mitsubishi family. Simply fill in the form below and we'll be in touch as soon as possible.

If your query is urgent, please call our 0800 number or your local Mitsubishi dealership. Our Customer Care team are available every weekday from 8:30am - 4:30pm.

24 hour roadside assistance is also available by calling 0800 806 661.

You can also reach us via email directly on customercare@mmnz.co.nz or by searching "Mitsubishi Motors NZ" on Facebook.

Received a TXT message from MMNZ about your vehicle servicing or asking for feedback on your dealership experience? All official MMNZ TXT reminders come from 4546 and are safe and secure.

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0800 54 53 52

Get in touch

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Physical locations

Mitsubishi Head Office

Postal address

Mitsubishi Motors New Zealand Limited
Private Bag 50914
Porirua

Street address

Mitsubishi Motors New Zealand Limited
Todd Park, Heriot Drive
Porirua 5022

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Support

Our Top FAQs

  • How can I book in for a service?

    You can email us, call 0800 54 53 52 or book directly for a service with your closest dealer here. 

  • How do I update my ownership details?

    Complete an online ownership form by clicking here.

  • I have lost my handbook. Where can I get a replacement?

    Replacement books are available from your Dealer; you can locate your nearest Dealer here.

  • I’ve lost my vehicle’s key, what should I do?

    Contact your nearest Dealer and they’ll help arrange a replacement key. You may be asked for proof of ownership and a valid form of photo identification.

  • My battery is running low on my remote key or KOS, where can I get a new one?

    Contact your nearest Dealer and they’ll help to replace the battery for your remote or KOS.

  • How do I contact a Dealer?

    Try visiting our Dealers page.

  • How do I book a test drive?

    Either email, phone, complete the test drive form or contact your local Dealer.

  • Can I request a brochure?

    You can download a brochure from the relevant vehicle page, or check out all our brochures here. 

  • I have a complaint about a Dealer, who should I speak to?

    We recommend in the first instance you discuss your concerns with the Sales Manager or Service Manager at your Dealership. Should you feel your concerns have not been addressed, you can ask to speak to the Dealer Principal. Failing this you can either email us or call 0800 54 53 52 and let us know.

  • What specials are you promoting at the moment?

    Check out our offers page for all the latest advertising campaigns check out the 'Offers' item in the main menu.

  • Who do I contact regarding a fleet enquiry?

    You can contact the Customer Care Centre on 0800 54 53 52 or use the Contact the Fleet team form for a direct contact.