Contact and Support
Our award-winning Customer Care team are here to help with any questions you may have, or assistance you may need to join the Mitsubishi family. Simply fill in the form below and we'll be in touch as soon as possible.
If your query is urgent, please call our 0800 number or your local Mitsubishi dealership. Our Customer Care team are available every weekday from 8:30am - 4:30pm.
24 hour roadside assistance is also available by calling 0800 806 661.
You can also reach us via email directly on firstname.lastname@example.org or by searching "Mitsubishi Motors NZ" on Facebook.
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Get in touch
Our Top FAQs
How can I book in for a service?
How do I update my ownership details?
Complete an online ownership form by clicking here.
I have lost my handbook. Where can I get a replacement?
Replacement books are available from your Dealer; you can locate your nearest Dealer here.
I’ve lost my vehicle’s key, what should I do?
Contact your nearest Dealer and they’ll help arrange a replacement key. You may be asked for proof of ownership and a valid form of photo identification.
My battery is running low on my remote key or KOS, where can I get a new one?
Contact your nearest Dealer and they’ll help to replace the battery for your remote or KOS.
How do I contact a Dealer?
Try visiting our Dealers page.
How do I book a test drive?
Either email, phone, complete the test drive form or contact your local Dealer.
Can I request a brochure?
You can download a brochure from the relevant vehicle page, or check out all our brochures here.
I have a complaint about a Dealer, who should I speak to?
What specials are you promoting at the moment?
Check out our offers page for all the latest advertising campaigns check out the 'Offers' item in the main menu.
Who do I contact regarding a fleet enquiry?
You can contact the Customer Care Centre on 0800 54 53 52 or use the Contact the Fleet team form for a direct contact.